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Accessible Cell Phone Solutions for the Elderly and Seniors
The Jitterbug
There are many people who simply want to use their cell phones for calls, period. These individuals range from college students who frequently lose or damage their phones to first-time buyers to senior citizens whose kids or grandchildren want them to use a cell phone.
About a year ago, GreatCall Inc. introduced its Jitterbug cell phones to address this need for simple cell phones. The Jitterbug cell phones offer large keys, a free operator service and the phone's own number prominently displayed under the screen. And, unlike other cell phone companies, Jitterbug offers no contracts, no fees to switch or cancel, no long distance and no roaming fees.
The Jitterbug comes in two models: the Dial, with a numeric keypad and the OneTouch, with just three large buttons labeled Operator, Tow and 911. The Dial model comes in graphite or white, and its buttons and on-screen lettering appear considerably larger than most cell phones. Its number keys glow bright white and are encircled by yellow borders.
The free operator service can be reached from Jitterbug phones by pressing "0" on the dial phones or “operator” on the one-touch phone. This operator greets users by name, places calls on the user's phone (saving you the trouble of dialing) and can add numbers to a phone's contact list if a user doesn't want to or can't do this.
The Jitterbug is comfortable to use for longer phone calls because of its cushioned earpiece, which blocks out external sound and helps the phone rest easier between your shoulder and ear during conversations. Additionally, it can be pre-programmed with up to 50 names and numbers, a feature that new cell phone owners will find valuable.
Jitterbug Dial
Jitterbug One Touch
Verizon Wireless Coupe
For customers who need a larger font, Verizon Wireless offers the Coupe, which has an easy to use menu with large font and has large font when dialing. The Coupe also has voice commands and dedicated colored keys for ease of use and navigation.
Chaperone®Parent/Child
Chaperone Parent/Child phones can serve as either a Chaperone Parent or Chaperone Child phone.
Chaperone Parent phones can use the Chaperone Parent Get-It-Now application to locate a family member's Chaperone Child phone or view information on active Child Zones®.
Chaperone Child phones can use the Chaperone Child Get-It-Now* application to have their location shared with family members via the Chaperone website, the Chaperone Parent Get-It-Now application, or Child Zone SMS Alerts.
Chaperone lets you easily locate your family member's Chaperone Child phone from your Chaperone Parent phone or PC - in real time, at any time. Chaperone also lets you define a Child Zone - a specific area, such as school or summer camp. When your family member enters or leaves the Child Zone with their Chaperone Child phone, Chaperone will automatically send an SMS Alert to your or any Verizon Wireless phone you designate with the time and location of your family member's Chaperone Child phone.
A subscription to Chaperone is required for use; Airtime is required for use on Chaperone Parent phone; only in National Enhanced Services Coverage Area; accuracy & completeness of information is not guaranteed; Chaperone is not a child management tool or substitute for adult supervision.
Verizon Center for Customers with Disabilities
The Verizon Center for Customers with Disabilities (VCCD) offers communications solutions for customers with vision, hearing, speech, cognitive, or mobility limitations. Consultants at the centers are trained to understand accessibility issues and telecom technologies. So, in addition to routine customer service, you can learn about products and services that may enhance your life and the way you communicate. We can also provide assistance with exemptions designed to help offset high use of certain services. Center consultants are ready to help you with local phone service, long distance/toll plans, directory listings, calling services, billing questions, Braille or large print bills, High Speed Internet service and FiOS.
For more information, contact us at 1 800 974-6006 (Voice/TTY) or visit
the VCCD
website.
East Coast (ME, NH, VT, MA, CT, RI, NY, NJ, PA, DE, MD, VA, WV, DC)
Hours: Monday through Friday, 8:30am to 5:00pm
Email: VCCD@Verizon.com
West Coast (CA, TX, FL, IN, IL, MI, OH, WA)
Hours: Monday through Friday, 8:00am to 6:00pm
Email: VCCDWest@Verizon.com
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